Updated: 1 January 2026

Privacy Policy 918kissy – Our Commitment to Protecting Malaysian Players' Data

At 918kissy, your privacy is more than a legal obligation — it is a core value we take seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

918kissy's Six Core Privacy Principles
Every decision regarding your data is made based on these principles
COLLECTION
Data Minimisation

918kissy only collects personal data that is strictly necessary to provide the services you request. We do not collect more than is needed — the principle of data minimisation is fundamental to how we operate.

PURPOSE
Purpose Limitation

Your data is used solely for the purposes stated in this Privacy Policy. 918kissy will not use your data for any other purpose without first obtaining your consent.

SECURITY
256-bit SSL Protection

All data transmitted between your device and 918kissy's servers is protected by 256-bit SSL encryption — the same security technology used by Maybank2u and CIMB Clicks to safeguard online banking transactions.

TRANSPARENCY
Fully Transparent & Auditable

We are transparent about what we collect, why we collect it, and how long we retain it. There is no hidden or covert data collection at 918kissy — what you read here is exactly what we practise.

USER RIGHTS
Right of Access & Correction

You have the right to access, correct, transfer, and request deletion of your personal data at 918kissy at any time. Requests are processed within 14 business days at no additional charge.

COMPLIANCE
Compliant with Malaysia's PDPA 2010

918kissy operates in full compliance with Malaysia's Personal Data Protection Act 2010. We periodically review and update our policies and practices to ensure ongoing adherence to applicable laws.

1

Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by 918kissy ("we", "the platform") from users ("you", "players") who access or use the 918kissy platform via the website at https://918kissy.ws, the mobile app, or any other official channel operated by us.

By registering an account or using 918kissy's services, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described herein. This Privacy Policy should be read together with our Terms & Conditions us.

This Privacy Policy is written in Bahasa Melayu as the governing language. In the event of any conflict arising from a translation, the Bahasa Melayu version shall prevail.

2

Personal Data We Collect

918kissy collects various categories of personal data depending on how you interact with our platform. Below is a summary of the types of data we may collect:

Data Categories Type of Information Obligation
Identity Full name, date of birth, IC/MyKad number, gender, nationality Mandatory
Contact Email address, phone number, residential address Mandatory
Financial Malaysian bank account numbers, digital wallet information, transaction history in MYR Mandatory
Platform Activity Gaming history, betting history, account balance, login/logout records Automatic
Technical IP address, device type, browser, operating system, cookie information Automatic
Options Language settings, marketing communication preferences, user feedback Options

We do not collect sensitive data such as medical information, religious beliefs, political affiliations, or biometric data unless required by law or with your explicit consent.

3

How We Collect Data

918kissy collects your personal data through the following channels:

  • Account Registration: Information you provide when registering a new account at 918kissy, including your name, email address, phone number, and date of birth.
  • KYC (Know Your Customer) Process: Identity verification documents such as a copy of your MyKad or passport that you upload to verify your account.
  • Financial Transactions: Information generated when you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, ShopeePay, or withdraw to your Malaysian bank account.
  • Platform Usage: Data collected automatically while you use the platform, including games played, bets placed, and session duration.
  • Customer Communications: Correspondence records via live chat, email, or WhatsApp when you contact our customer support team.
  • Cookies & Tracking Technologies: Technical data collected via cookies and similar technologies while you browse the 918kissy platform.

918kissy does not purchase or obtain your personal data from third-party sources without your knowledge, except in the context of identity verification or fraud prevention as permitted by law.

4

Purposes for Using Personal Data

918kissy uses the personal data collected for the following purposes, which are lawful under PDPA 2010:

  • Account Management: Creating, verifying, and managing your player account at 918kissy.
  • Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via your chosen Malaysian payment methods.
  • Identity Verification (KYC): To comply with legal requirements relating to age verification and player identity.
  • Customer Service: Responding to enquiries, resolving complaints, and providing technical support to players.
  • Platform Security: To detect and prevent fraud, money laundering, and other unlawful activities.
  • Platform Improvements: To analyse usage patterns and improve the functionality, performance, and user experience of 918kissy.
  • Marketing Communications: Sending promotional information, bonuses, and exclusive offers — only to players who have given their consent to receive such communications.
  • Responsible Gambling: Monitoring gambling patterns to identify players who may need support related to responsible gambling.
  • Legal Compliance: To fulfil legal and regulatory obligations applicable to our operations in Malaysia.

Important: 918kissy will not use your data for any purpose beyond those listed above without first obtaining your fresh consent. You have the right to withdraw consent for specific purposes (such as marketing) without affecting your access to core services.

5

Data Sharing with Third Parties

918kissy does not sell, rent, or trade players' personal data to any third party for their own marketing purposes. However, we may share your data with the following parties under limited and controlled circumstances:

  • Payment Service Providers: Malaysian digital wallet providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX banks to process your financial transactions.
  • Game Software Providers: Game providers that 918kissy partners with to deliver slots, live casino, and table games to you.
  • Identity Verification Provider: Third-party KYC services used to verify player identity in accordance with legal requirements.
  • Malaysian Authorities: Malaysian government agencies or law enforcement bodies where required by court order or applicable legislation.
  • Analytics Providers: Analytics platforms that help us understand platform usage patterns — data shared is aggregated and cannot be used to identify any individual.

All third parties receiving data from 918kissy are bound by strict data protection agreements and are permitted to use that data only for agreed purposes. 918kissy remains accountable for the protection of your data even when it is processed by third parties.

6

Data Storage & Security

918kissy adopts a layered security approach to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using 256-bit Secure Socket Layer (SSL).
  • Encryption of Stored Data: Sensitive data such as financial information and KYC documents are encrypted at rest using industry-standard encryption.
  • Strict Access Controls: Only 918kissy staff who require access to specific data to carry out their duties are authorised to do so, and all access is logged and monitored.
  • Regular Security Audits: 918kissy conducts regular security testing and system audits to identify and address any vulnerabilities.
  • Retention Period: Personal data of active players is retained for the lifetime of the account. Data of players who have closed their accounts is retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records, after which it is deleted or anonymised.

In the event of any data security breach affecting your personal information, 918kissy is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.

7

Use of Cookies & Similar Technologies

918kissy uses cookies and similar tracking technologies to enhance your experience on our platform, understand how you use our services, and deliver more relevant content. The following are the types of cookies we use:

You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 918kissy platform. For more information on managing cookies, refer to your browser's help section.

8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 918kissy:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances (subject to our legal retention obligations).
  • Right to Withdraw Consent: Withdrawing consent previously given for specific data processing activities, particularly for marketing communications.
  • Right to Object: Objecting to the processing of your data for specific purposes under circumstances provided for by law.
  • Right to Data Portability: Receiving a copy of your data in a machine-readable format for transfer to another platform.

To exercise any of the rights above, please contact the 918kissy Privacy Officer by email at privacy@918kissy.ws. All requests will be processed within 14 business days. We may need to verify your identity before processing certain requests.

9

Children's Data

918kissy's services are strictly for individuals aged 18 and above. 918kissy does not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal data belonging to a child or minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child or a minor has registered an account at 918kissy, please contact us immediately at support@918kissy.ws.

10

Amendments to This Privacy Policy

918kissy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or how we handle data. When we make material changes to this Privacy Policy:

  • The "Updated" date at the top of this page will be revised accordingly.
  • A notice will be displayed prominently on the 918kissy platform.
  • For significant changes, we will notify players via their registered email address at least 14 days before the changes take effect.

Your continued use of 918kissy's services after any amendments take effect will be considered acceptance of the updated privacy terms. If you do not agree with any changes, you have the right to close your account in accordance with the procedure set out in Terms & Conditions us.

11

Contact the 918kissy Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 918kissy handles your personal data, please contact our Privacy Officer through the following channels:

  • Privacy Email: privacy@918kissy.ws — for all privacy-related enquiries and data rights requests.
  • General Support Email: support@918kissy.ws
  • Live Chat: Available on the 918kissy platform 24/7.

We are committed to resolving every privacy-related enquiry thoroughly and promptly. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) in accordance with its prescribed procedures.

This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions of the privacy policy published by 918kissy.

Your Privacy Rights at 918kissy
We guarantee these rights to every Malaysian player at no additional cost
Right of Access

View all data we hold about you

Right to Rectification

Correct inaccurate or outdated data

Right to Erasure

Request data deletion under certain circumstances

Withdraw Consent

Withdraw marketing consent at any time

Data Portability

Receive data in a portable format

Right to Object

Object to processing for specific purposes

To exercise any of the above rights, please contact us at privacy@918kissy.ws — processed within 14 business days.

Why Malaysian Players Trust 918kissy with Their Privacy
Concrete steps we take every day to keep your data safe
Malaysia PDPA 2010 Compliance

918kissy operates in full compliance with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance reviews and update our practices whenever the law changes.

Layered Security Infrastructure

256-bit SSL encryption, application firewalls, real-time intrusion detection, and role-based access controls ensure your data is protected at every level at all times.

Dedicated Privacy Officer

918kissy has appointed a dedicated Privacy Officer responsible for ensuring policy compliance, handling data rights requests, and responding to privacy incidents.

Regular Staff Training

All 918kissy staff undergo regular data protection training to ensure they understand their responsibilities in safeguarding player privacy.

Independent Security Audit

918kissy's platform and security infrastructure are independently audited on a regular basis to identify vulnerabilities and ensure that security practices remain up to date.

Instant Breach Notification

In the event of a security incident, 918kissy is committed to notifying affected players within 72 hours — well ahead of the minimum requirements set by most privacy policies.

Your Data Is Safe at 918kissy — Play with Confidence

Register a free account today and enjoy over 1,000 casino games, slots, Live Casino, and Sports Betting in a secure environment where your privacy is fully protected.

918kissy Privacy FAQs
Answers to the most frequently asked questions about your privacy and data security

918kissy does not store your full digital wallet or banking account details directly on our platform. All payment transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay are processed through certified, secure payment gateways. We retain only transaction records (amount, date, method) for financial record-keeping and legal compliance purposes — not your full payment account details.

Yes, you have every right to request access to all personal data that 918kissy holds about you — this is a right guaranteed under Malaysia's PDPA 2010. To submit a request, send an email to privacy@918kissy.ws with the subject line "Data Access Request", along with your account number and a copy of your identification document. We will process your request and deliver a data report within 14 business days at no charge.

When you close your 918kissy account, your personal data is not deleted immediately. Malaysian law governing financial records requires us to retain transaction data and identification information for a minimum of 7 years. Once the mandatory retention period expires, your data will be permanently deleted or anonymised so that it can no longer be linked to your identity. During this period, you may request that we minimise the processing of your data (excluding mandatory financial records) by contacting privacy@918kissy.ws.

You can stop receiving promotional emails from 918kissy at any time in two ways: click the "Unsubscribe" link found at the bottom of any promotional email we send, or log in to your account and update your communication preferences under Profile or Account Settings. Unsubscribe requests will be processed within 48 hours. Please note that opting out of promotional emails will not affect your receipt of important transactional emails, such as deposit or withdrawal confirmations.
Bahasa Melayu